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Flat Rate Shipping Available in USA for $5. We also ship Internationally.

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Customer Care

Return Policy

Orders & Customization

Items you place in your shopping bag while you are shopping on will remain there until they are purchased.


Because product availability is not guaranteed until your items are purchased, it is possible for an item to become unavailable while it is still in your shopping bag.


Custom orders are always welcome! We can get started on any ideas you might have. Please feel free to contact us at


Due to specifc customer customization, this item is non-refundable unless item is received damaged. Any damaged item needs to be reported to within 24 hours after receiving item. Customer is reimbursed once product is returned and damage report is verified and validated by Kaz Kouture.


Customization details (i.e. spelling of name in Arabic) cannot be changed after 24 hours upon detail verification.

Redeeming Promotions & Discounts

If you have been provided with a promo code for, before attempting to use the promo code, be sure to read the terms and conditions for the code.



For any other questions or inquiries, please feel free to contact us at

Contact Us

Kaz Kouture guarantees quality merchandise. Customer must contact Kaz Kouture within 24 hours of receiving the item, if the customer wishes to return it. Returns can only be made due to product damages and product discrepancy.


Customer must contact Kaz Kouture within 24 hours of receiving the item, if the customer wishes to make an exchange. Exchanges are available for most items. The exchange must be made within 7 days of receiving the order. The guarantee for delivered orders starts from the products shipping date. If an exchange is made, there will be a 100 percent store credit within the first 7 days of purchase, less any shipping and handling charges. After the first 7 days of purchase, the item will be yours. The product must be exchanged in like-new condition, and any changes to the original condition of the product will void the guarantee.


*Please take note that each and every piece is specially hand-crafted and therefore may have slight variations from the original photograph.

© Kaz Kouture, LLC